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💝 Every parcel is prepared with love and care 💝
Guaranteed reply within 24 hours.

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Regions We Ship To ✈️

Hello everyone! We’ve recently added some new countries to our shipping list. Below is the full list of countries we currently ship to. To ensure every package arrives safely and smoothly, we work with reliable carriers. As a result, some destinations have important notes—please read them carefully!
Newly added country: Ireland🇮🇪, Japan🇯🇵
If your country can easily receive international parcels but isn’t on the list yet, please let me know. Thank you!

North America
- United States 🇺🇸 : For Alaska, Hawaii, and Puerto Rico, the shipping fee is higher
- Canada🇨🇦: We do not accept large orders and only accept orders with a size of up to 2 Lucky Spoons or 2 Lucky Drawers per package. The recipient’s full name must be provided; abbreviations or only a first or last name are not allowed. In addition, for the same recipient, only one order per week is accepted. We apologize for any inconvenience caused by strict Canadian customs regulations—we simply want your package to reach you quickly and safely.
- Mexico🇲🇽

Europe
- France🇫🇷, United Kingdom🇬🇧, Germany🇩🇪, Italy🇮🇹, Spain🇪🇸, Netherlands🇳🇱, Belgium🇧🇪, Austria🇦🇹, Czech Republic🇨🇿, Romania🇷🇴, Slovakia🇸🇰, Norway🇳🇴, Luxembourg🇱🇺,Cyprus🇨🇾, Bulgaria🇧🇬, Croatia🇭🇷
- Sweden🇸🇪, Denmark🇩🇰, Finland🇫🇮, Estonia🇪🇪, Latvia🇱🇻, Lithuania🇱🇹: Some carriers only offer delivery via pick-up (pick-up points or lockers). Recipients must provide accurate and complete contact information to avoid delivery failure.
- Poland🇵🇱: Packstation addresses are only supported in Warsaw, Wroclaw, Poznan, and Krakow.
- Portugal🇵🇹: PO BOX addresses are not accepted.
- Switzerland🇨🇭: If a recipient’s total parcels received in one day exceed 62 CHF, customs will charge the recipient additional VAT and duties.
- Ireland🇮🇪: We do not accept large orders and only accept orders with a size of up to 2 Lucky Spoons or 2 Lucky Drawers per package.

Asia
- Singapore🇸🇬, Malaysia🇲🇾, the Philippines🇵🇭, Thailand🇹🇭, Vietnam🇻🇳
- Japan🇯🇵: We only accept parcels intended for personal use. Recipient addresses must not be commercial facilities (such as companies, warehouses, restaurants, hotels, etc.). Any losses caused by customs identifying the recipient’s address as a commercial address will be borne by the recipient. The recipient’s name must be the full name and cannot be an abbreviation or only the first or last name; otherwise, customs clearance may be affected, resulting in unnecessary delays.- Israel🇮🇱: Gaza Strip is not reachable. Delivery is normally made to your door. Please make sure to provide a precise address and an accurate phone number. If you prefer to pick up your package at a “pickup point”, please contact us.
- United Arab Emirates🇦🇪: PO BOX addresses are not accepted. Please make sure to provide a precise address and an accurate phone number.
- Kuwait🇰🇼, Qatar🇶🇦: PO BOX addresses are not accepted. Please make sure to provide a precise address and an accurate phone number.

Australia
- Australia🇦🇺: For remote areas, including postal codes 0800–0999, 2898, 2899, 6798, 6799, 7151–7154, the shipping fee is higher
- New Zealand🇳🇿

Rere Q&A 😊

❓Why didn’t I receive the automatic email after placing my order?

When registering an account or placing an order, please carefully check and confirm that your email address is correct, has no spelling errors, and that your mailbox is not full. Also, please check if our email was mistakenly filtered into your spam folder.
If you have verified all of the above and still haven’t received the email, please contact us via Contact or WhatsApp 👉 8615901107754

🕒 When will my package be shipped?

If you did not purchase a packing video, your package usually ships within 1–2 days.
If you purchased a packing video, your package usually ships within 2–5 days.

🎥 When will my packing video be posted on TikTok?

If you purchased a packing video, it is usually posted 3–5 days after your order.
As creating the video takes time, it will be posted after your package has been shipped. Thank you for your understanding and patience!

📦 How long does shipping take?

Most of our packages are delivered within 7–14 days, with the majority arriving around 10 days.
Shipping is faster to regions with convenient international transport, and may take longer for remote or less accessible areas.

💡 How can I track my order?

When your order is shipped, our website will automatically send you an email with your tracking number and a link to track your package. You can find more details and instructions at Orders Tracking
❗️For your safety, please make sure emails are really from us before clicking any links, and avoid clicking links from unknown sources.❗️

🤔 Why does my order show as payment failed?

Using the Chrome browser usually resolves most payment issues. If you encounter any issues with your payment, please feel free to contact us via Contact or WhatsApp 👉 8615901107754!Please always protect your personal and financial information, stay alert against potential fraud, and feel free to contact us anytime if you are unsure about anything!

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